Frequently asked questions

What you should know before making an inquiry.

Short answers about the security assessment, data protection, Wazuh, working together and follow-up projects.

Is the security assessment a penetration test?

No. The standard scope is defensive and strictly read-only. Offensive testing or attack simulation is performed only under a separate explicit written agreement.

What data is required?

Only the technical evidence required for the agreed scope. Credentials or passwords should not be sent unless explicitly requested through an agreed secure process.

What happens if information is missing?

Missing or uncollected evidence is not automatically treated as a weakness. Limitations remain visible in the result.

Can HTS also help with implementation?

Yes. Remediation and technical changes are planned separately from the assessment and performed only after approval.

Is Wazuh useful for small businesses?

That depends on size, systems and support needs. Monitoring is useful when events are also reviewed and handled regularly.

Do I need to be an existing HTS customer?

No. New inquiries are handled directly through the website. The WHMCS client portal is intended for existing hosting, domain and support customers.

Do you work remotely or on site?

Remote across Germany; on site in the Limburg, Weilburg, Montabaur area by arrangement.

Is ongoing support available?

Yes. After an assessment, Managed IT, server support, backup reviews or Wazuh monitoring can be agreed where useful.

Another question?

Briefly tell us what you need.

No credentials are required for an initial discussion.